Privacy Policy

1. Who is responsible

Startup Tracer is owned and operated by Valley Digital Ventures LLC, 10815 N 117th Pl, Scottsdale, AZ 85259, United States. Valley Digital Ventures LLC is responsible for processing described in this policy. Privacy contact: contact@startuptracer.com.

2. Customer and website information

We may process account and contact details, organization and team membership, authentication information, saved searches and preferences, subscription and billing references, export/delivery history, support correspondence, and records needed to operate your account.

Website and service logs may include IP address, browser/device information, request times, pages or features used, errors and security events. We use cookies and browser storage for functions such as sign-in, request security and remembering preferences.

When payments are enabled, payment-card details are submitted to Stripe. We do not receive or store full payment-card numbers in the Startup Tracer database. We may receive subscription status, transaction identifiers, invoice and billing information needed to manage access and payments.

3. Business-directory information and sources

Our data product may include company names and domains, descriptions, business categories, published business locations, phone numbers and email addresses, public professional-profile URLs, people’s published business names and roles, hiring information, technology signals and supported funding information.

Sources include company websites, publicly available business or professional information, public records and filings, and third-party business-data or enrichment providers. Professional contact information can still be personal information even when it is publicly available.

We analyze and organize this information to identify relevant businesses and provide business research and prospecting data. This is distinct from private customer account and payment information.

4. How and why we use information

We use information to provide the website and database, classify and assess business information, maintain accounts, authenticate users, process subscriptions, deliver requested alerts or exports, answer requests, protect the service and comply with legal obligations.

Where a legal basis is required, processing may rely on performance of a contract, legitimate interests in operating and securing the service and supplying relevant business information, compliance with law, or consent where required. Rights and lawful bases depend on the processing and applicable jurisdiction.

5. Sharing and the database product

Business and professional information included in the product is made available to subscribers for their own lawful business uses. Where applicable privacy law treats providing that information as a sale or sharing, you may contact us to exercise the applicable opt-out or other rights.

Providers support hosting, payment processing, email delivery, business-data retrieval/enrichment, analysis and security. We disclose information needed for those functions. Stripe handles payments; email services such as PostShiba or, if introduced, Bento support application messages. We may also disclose information when legally required or necessary to protect rights and security.

We do not publish private account credentials or payment-card information as part of the business directory. Subscribers independently determine their uses of exported business information and are responsible for their own privacy and marketing obligations.

6. Cookies and communications

Essential cookies and similar storage support authentication, security and preferences. You can control browser storage in your browser, although blocking essential storage may prevent account features from working.

You can request that optional alerts or promotional messages stop using available preference/unsubscribe controls or by contacting us. Necessary account, security, billing and service messages may still be sent. Opening third-party links subjects you to those sites’ own privacy practices.

7. Retention and security

We retain information for as long as needed to provide the service, maintain account and transaction records, protect against abuse, address requests and comply with applicable legal obligations. The relevant criteria include account activity, operational necessity, security needs and required recordkeeping.

A company leaving an active 30-day or qualifying 45-day listing window does not mean all related information is immediately erased. Limited history, exclusion/duplicate-prevention information and necessary records may be retained. Customers may retain their own exported copies under their own responsibilities.

We use measures such as HTTPS, authentication and access restrictions to protect information. No system or transmission method can be guaranteed completely secure.

8. Privacy rights and data corrections

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, portability, objection, or an opt-out of certain processing, sale or sharing. You may also have a right to contact your local privacy regulator.

Email contact@startuptracer.com with your request. For information about you or your business in the directory, include a relevant domain or profile URL. You do not need to subscribe to make a request. We may request information necessary to verify a request where permitted, and will handle requests under applicable law.

9. International processing and children

We operate from the United States and use providers that may process information in other countries. Applicable protections and rights can differ by location; processing must follow applicable requirements.

Startup Tracer is intended for adult business users, not children. Contact us if you believe information about a child has been supplied to the service.

10. Updates and contact

Updates to this policy will identify a revised effective date. For privacy questions or requests, email contact@startuptracer.com or write to Valley Digital Ventures LLC, 10815 N 117th Pl, Scottsdale, AZ 85259, United States.